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10.08.2017

Senior CRM Manager (m/f)
Jetzt bewerben


Senior CRM Manager (m/f) for Berlin About us Vaniday is an online marketplace for beauty and wellness treatments. We offer our customers the opportunity to comfortably and easily book their beauty and wellness treatments online from anywhere and at any time. We are an international team of passionate individuals who strive to guarantee the satisfaction of our partners and customers. Launched in March 2015, Vaniday is now live in 4 countries worldwide: Australia, Brazil, Singapore and UAE. In July 2015, Vaniday successfully raised ?15 million in its first round of funding. Our goal is to become the market leader in beauty. To achieve this, we are looking for brilliant and passionate individuals to join our global team. About the job: The Senior CRM Manager will be a strategic partner of the executive team, providing both operational and strategic support to the organization. The Senior CRM Manager will report directly to the Group?s CEO.
  • Leading the Global CRM team
  • Managing of all email and push programs for all 5 countries, including the weekly newsletters and push notifications, customer lifecycle communication and user prompted mails
  • Compiling, analyzing, and delivering regular and ad-hoc reports on email campaigns and CRM analytics to improve future campaigns
  • Advising countries and presenting recommendations for best practices to ensure an optimal customer lifetime value
Who we?re looking for:
  • Several years of work experience in CRM
  • Academic degree in business with an analytical, marketing or technical focus
  • Proven record in managing reports and customer analytics (SQL and Excel)
  • Good understanding of IT-structures for CRM and an interest in tech-based solutions
  • Excellent analytical, problem-solving and organizational skills
  • Strong personality and willingness to succeed combined with a service approach
  • A demonstrated ability to manage multiple and complex projects is required
  • First leadership experience
  • Strong communication skills in English and able to communicate with various departments as well as operating on a global scale
Our offer:
  • Engaging environment: You will feel the thrill of building a start-up and marvel just a few weeks later at what you have achieved.
  • Meaningful work: To build our beauty ecosystem you will be working together with a team of talented people across the globe.
  • Peer relationships: Be ready to join an ambitious and hardworking team who wants to reach the stars and loves to work together.
  • Support: We support each other, we motivate each other and we believe that we will revolutionize the beauty and wellness industry.
Feeling up to a challenge? Apply directly via the Apply-Button! We are looking for someone to start ASAP. We look forward to receiving your application, including your availability, in English. Keywords: Vacancy, fulltime, Berlin, CRM, Senior Management.



 
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