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11.08.2017

Unified Communication IT Specialist for Global End User Services (m/f)
Jetzt bewerben


GfK. Growth from Knowledge

Life is about choices: Make your choice and shine orange.

GfK turns data into smart business decisions for clients.
Can there be a better place FOR YOU to take center stage in the digital revolution?

Position: Unified Communication IT Specialist for Global End User Services (m/f)

Country : Germany

Location : Nuremberg

Market research is the original data driven business. For GfK everything starts and ends with data. Arisen from a university spin-off, decades of specialized research results in tens of thousands of high quality data sets encompassing all industries, regions and time frames from simple surveys to complex cross-media audience measurement studies. In order to turn that data into knowledge it takes engineers, scientists and consultants to collaborate globally using the best data science technology stack imaginable.

Who we are? - Turning our core competencies into superior customer experience is our goal!

End User Services of GfK is responsible for the internal Workplace IT Services and the roll-out of our future Workplace to several thousands of people worldwide. This is a great opportunity to join a rapidly expanding and successful team. We are looking for someone with a hands-on technical background who has effective communication skills. It's your chance to work with the best in the industry in a solutions focused environment.

We're seeking YOU to join our journey to digital excellence!

You're future responsibilities will be the following:

  • Design, develop and implement UC related solutions
  • Provide supporting documentation surrounding the respective domain of UC
  • Support existing global team members (from a UC standpoint) when and where required
  • Failure analysis and troubleshooting
  • Contributes to the overall planning, development, implementation and execution of future Workplace
  • Documentation work within the future Workplace program - i.e. Architecture Diagrams, User Guides, Technical Write-ups, etc
  • Preparation of reports for project meetings & regular global meetings
  • Team player within the Global EUS Team
  • Other ad-hoc tasks within the End User Services where deemed

Requirements
A pragmatic hands-on working style with a positive can-do attitude and a high client-orientation is key for us! We are looking for great team players (also in international and virtual teams) who first of all share our passion for data and our applications to drive the future of technology based Market Research.

Your experience typically includes:

  • Bachelor's Degree in Information Systems/Computer Science or equivalent with a minimum of 7 years related experience or; a Master's degree with a minimum of 5 years of experience
  • Excellent written and verbal communications skills in English due to the role being Global
  • Ability to design, implement, and manage VoIP solutions, Microsoft Exchange, Unified Messaging using Microsoft Skype for Business products, and Windows Server including related Session Border Controllers
  • Has participated in Microsoft Skype for Business consulting, implementation, and/or migration projects towards Office 365 / Skype for Business Online
  • 3+ years of direct client facing consulting experience
  • Strong technical background in the area of Microsoft / Unix / Linux infrastructure, Microsoft Active Directory, Microsoft Exchange Server messaging, Networking, Database, and Storage
  • Demonstrated ability to solve problems, identify alternative solutions, and communicate best practices
  • Experience with PBX's and other telecommunications provider solutions a must have
  • Strong research skills, excellent interpersonal skills in working with others
  • Professional presentation and communications skills
  • Ability to multi-task in a fast-paced environment
  • Software development or scripting skills using PowerShell, C#, ASP.NET, etc
  • Certifications related to Microsoft Exchange Server, Microsoft Lync or Skype for Business Server preferred
  • ITIL service management skills

We are one dedicated global team and build GfK's cloud on smart and connected solutions. We are the orchestrator of services - supporting our enterprise with an efficient IT backbone is our mission! We believe in customer focus and speed. Smart and connected solutions are our key success factors in a high-paced, dynamic work environment.

About us
Having choices is what makes life exciting. Make your choice today and take your future into your own hands. We value skills and talents, and will support your development within our international teams. GfK makes your choice easy as we offer an exciting work environment that brings people together and encourages an entrepreneurial and innovative spirit. As a trusted leader in market research present in over 100 countries, we know what makes consumers' hearts beat-globally and locally. We work on projects for successful companies in virtually every major industry.

How to apply
Please use our online application form to apply for this job.




 
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