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Stuttgart - SAP Incident and Problem Manager (m/f)

Logistik - Informationstechnologie, Telekommunikation - Abteilungsleiter / Manager

For our Head Office in Stuttgart (Germany) we are looking for a SAP Incident and Problem Manager (m/f) Principal Tasks and Responsibilities: The SAP Incident and Problem Manager is part of the Service Operations team, which ensures a smooth operation of the Global SAP Production environment. In this role, you will be focused on three main areas: Incidents - ensure day to day operation is in line with SLAs; Major Incidents - manage major outages and enable the business to recovery quickly; problems - investigate root causes, and provide solutions to underlying issues. Adjust and prevent incidents within SAP applications. Drive the (Major) Incident/Problem pro ...

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