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Frankfurt am Main - Expert Client Service Delivery

Frankfurt am Main
Investment Management - Consulting, Beratung - Senior Fachkraft / Projektleiter

Regular Duties: Ø Ensure the day to day work with Clients Ø Hold regular meetings with clients to discusse issues and projects. Responsible for sending Agenda and protocols in a timely manner. Ø Initiate meetings with internal teams and external clients to discuss open issues and service levels where minutes are kept outlining decisions and action points. Ø Provide monthly Client Reporting Ø Support the take on of new business into the team for existing clients serviced and new business. Ø Attend workshops, to understand the details of new projects and the impact to the OCM team. Ø Work with line-management on the rollout of services to new clients and to ensure the smooth transiti ...

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