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Software Developer 3rd-Level-Support (m/w/d)

As a division of PARIS AG, datango offers integrated solutions for successful performance support, effective learning management and detailed documentation - and thus the comprehensive overall package for optimal employee enablement. With datango, software implementations can be accelerated and user competence can be significantly increased. Comprehensive usage analyses and integrated performance support measures also ideally promote the general transfer of knowledge. With our integrated solution approach, we are one of the market-leading providers in both the German-speaking and international environments.

Software Developer | 3rd-Level-Support (m/w/d)

Become part of our innovative development team in Berlin or Kaarst!

As our Software Developer | 3rd-Level-Support within a competent software development team and in a flexible and pleasant working environment you will play a leading role in the further development of our Java-based server application collaborator.

Your tasks are:

  • Analysis and correction of errors in the interaction between our collaborator and the various IT landscapes of our customers
  • You are the central contact person between the customer service and the development department and provide support for customer inquiries
  • You will bring important information from the field into your department, which will contribute to troubleshooting and to a stable further development of the collaborator
  • Support our Quality Assurance Team in simulating customer system landscapes
  • Train our customer support team with regular release updates
  • Help with the further development of our collaborator

What you should bring:

  • A Bachelor's degree (B.Tech/ BE/ BCA/ B.Sc/ BA), in Computer Science or a comparable technical degree or education
  • Basic experience as a software developer
  • Experience with server applications
  • Good knowledge with Active Directory, Azure AD and relational databases (MS SQL)
  • Experience with authentication methods such as Kerberos or SSO
  • Good command of written and spoken English
  • Communicative, friendly, dedicated, self-motivated and patient appearance

Nice To Have

  • Jira, Confluence, GIT
  • Agile development methods (SCRUM)
  • SAML, 2-factor authentication
  • Good German language skills
  • Cloud knowledge, experience (Dockers, Azure, AWS)
  • Linux

This is what you can expect with us:

  • Collegial and familiar working atmosphere
  • Flat hierarchies and the principle of the open door
  • A modern company with an international team
  • Versatile and exciting challenges
  • Flexible working hours for a high work-life balance
  • Regular team events across all locations
  • Fresh fruits and free drinks
  • Company pension scheme

Bewerbungen inkl. Lebenslauf unter:

Greifswalderstr. 154 | 10409 Berlin
T +49 2131 76201 8002

Software Developer | 3rd-Level-Support (m/w/d) Festanstellung Vollzeit datango - ein Unternehmensbereich der PARIS AG Berlin, Kaarst IT-Software IT-Support,Softwareentwicklung Festanstellung Vollzeit Mit Berufserfahrung datango - ein Unternehmensbereich der PARIS AG

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