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18.09.2021


Field Service Engineer (m/f/d)

Established in 1917, Nikon Corporation is one of the world’s leading optical companies. With decades of experience as a manufacturer of optical lenses and precision equipment, Nikon developed the world’s first production-worthy step-and-repeat photolithography tool in 1980. Since then, over 60 models of Nikon Semiconductor Lithography systems (NSR) have printed half of all the integrated circuits ever manufactured. Today, Nikon is a leading global supplier of Semiconductor lithography systems. It is real world, on-product performance that is vital to chipmakers.

Nikon Precision Europe (NPE) GmbH is the organisation supporting the latest Nikon Scanners for its European customers. We provide Service to our customers during all the lifecycle of the Scanner. Whether it is during Installation, Wafer Production Ramp-Up or in a Sustaining Production Environment, our team provide Expert Analysis and Solutions to enable optimal usage around the clock of the Capital equipment in the customer factory.

We are currently hiring

Field Service Engineers (m/f/d)

to join our Field Operations team in Munich.

In short …
The Field Service Engineer (FSE) travels to Nikon customers’ sites and carries out installation, operation training, support, service and repair of NSR equipment. When not at customer site the FSE will provide remote support to customers or to fellow engineers and deliver service training to new hires.

What you have …

  • Good education in Electronics and/or Mechanical Engineering, knowledge/experience in Optics and Pneumatics an advantage.
  • Good understanding of Photolithography and Semiconductor processing an advantage.
  • Practical "hands-on” ability.
  • Self-motivated to learn on the job.
  • Good level of English (spoken & written).
  • Proficiency with business software (MS Office).
Technical Skills
  • Proven troubleshooting and problem solving skills.
  • Ability to collect and analyse data to diagnose and report problems.
  • Ability to read electronic schematics and mechanical drawings.
Communication Skills
  • Competent to resolve customer problems and communicate necessary information internally.
  • Have good customer communication skills with the requirement to act as a contact person between NPE and its customers.
  • Act as an effective representative of Nikon, cultivating a pro Nikon environment at the customer site.
Work Standards
  • Compliant with NPE Core Competencies.
  • Professional, service orientated, customer focused.
  • Takes ownership for work performed; cost conscious, resourceful, and proactive.
  • Role model and sets a positive example for others to follow.
  • Desire to continuously improve his/her own technical and professional abilities.
  • Adaptable to irregular working patterns.
  • Adaptable to travel on a regular basis.

What you will do …
  • Be responsible for performing all routine maintenance and repair, and providing on-site and on-call service for to the customer as detailed in any service agreement.
  • When necessary, replace defective units, components, or parts as appropriate.
  • Prepare and maintain accurate logs, service records, part usage documentation and diagnostic updates.
  • Submit written service reports concerning all maintenance activities.
  • May install or relocate customer equipment and perform associated start-up and check-out procedures.
  • Carry out Acceptance Test Procedure.
  • Report in a timely, concise and matter of fact manner any interaction with customers, or other items that affect directly or indirectly the company’s business.
  • Report and communicate technical issues to other technical staff and customers.
  • Ensure the escalation procedure is adhered to.
  • Be responsible for the ordering, maintaining, and returning of spare parts and tooling as required to complete work.
  • Provides feedback for improvement on technical documentation.
  • Provide mentoring, guidance, and leadership to junior or less experienced FSE’s.
  • May on occasion be asked to provide technical training when required both to customer and new FSE’s in his/her area of expertise.

Working conditions:

Contract

  • Full time, permanent.

Working hours

  • Varying work patterns depending on customer requirements.
  • Flexibility to work outside core hours including some weekend on-call and weekend working.

Travel requirements

  • Regular travel abroad (occasional long periods) as per work schedule.
  • Usually one-week assignments, but at times may be required to stay the weekend.
  • Responsible for booking own travel arrangements and submitting expense reports according to company policy.

Location

  • Based in Munich, according to service area.

What we offer …

  • Competitive salary and benefits package including: car allowance, unsocial hours (shift) allowance, Discretionary bonus, contributory pension scheme, long-term service awards.
  • Comprehensive training program involving international travel.
  • Opportunities for professional development.

Please apply via:
Link

Nikon Precision Europe GmbH
Robert-Bosch-Straße 11
63225 Langen (Hessen)

You can find more information on our website: www.nikonprecision.com.

Nikon Precision Europe GmbH https://www.nikonprecision.com https://www.nikonprecision.com https://files.relaxx.center/kcenter-google-postings/kc-15058/logo_google.png

2021-10-18T07:37:18.624Z FULL_TIME EUR

YEAR null

2021-08-19

München 80799 Schellingstraße 35

48.1505118 11.5746719

Field Service Engineer (m/f/d) Festanstellung Vollzeit Nikon Precision Europe GmbH München Electronic Elektroniker Elektronikingenieur Engineer Ingenieur Ingenieurwesen Mechanic Weitere: Sonstige Branchen Ingenieur, Technik,Elektronik Festanstellung Vollzeit Berufseinsteiger Nikon Precision Europe GmbH mit Hauptsitz in Langen ist eine hundertprozentige Tochtergesellschaft der Weltmarke NIKON. Das 1988 gegründete High-Tech-Unternehmen ist heute einer der Weltmarktführer in der Entwicklung und Herstellung von Lithographie-Systemen für die Halbleiterproduktion.

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